Luther Automotive Group

Customer Service Agent

US-MN-Hopkins
Union or Non
Non-Union
Req No
2017-5248
Customer Care Center
Category
Customer Service
Type
Full-Time

Responsibilities

Do you have customer service experience? If so, we are currently looking for motivated professionals like you to join our Luther Customer Service Team. Luther Automotive Group is the largest dealership group in the upper Midwest with great culture, and a strong core team.

This is an excellent opportunity for the right candidate to learn and grow alongside us. We offer all the training and tools you need to become successful in your role.  

Job Responsibilities:

  • Answer all incoming phone calls and schedule service appointments
  • Contact guests to re-schedule appointments
  • Follow up with our guests after service appointment
  • Work closely with service departments to ensure customer satisfaction
  •  Update customer changes in database
  • Contact internet guests via e-mail and phone to schedule  service appointments

Currently Offering: Full Time and Part Time Positions 

Casual Dress Attire

Paid Hourly, Plus Bonus Eligible

Common Shifts Available - Parts Time Shifts Differ.

  • 12:30pm-9:00pm Monday-Thursday 9:30am-6:00pm Saturday
  • 12:30pm-9:00pm Tuesday-Thursday 9:30am-6:00pm Friday- Saturday

Qualifications

  • High School diploma or GED
  • Education or experience equivalent to a high school diploma
  • Excellent communication skills
  • Good written communication skills
  • Detail oriented and able to multi-task in a busy work environment
  • Bi-lingual a plus

 

Benefits Include:

  • Medical and prescription coverage
  • Dental, vision, long-term and short-term disability, supplemental life insurance.
  • Paid time off.
  • Basic Life Insurance, 401K with company match
  • Opportunities for career advancement
  • Discounts on vehicle purchases, service and parts
  • Tuition Reimbursement

 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number and passing a drug test at a certified testing facility.

 

 

 

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